Complete Verification
Prepare your documents, work through the verification flow, submit it for review, and correct a rejection.
Open Seev Plus, select the organization you want to verify, and use the verification prompt on the dashboard banner. Seev opens the verification app carrying the selected organization and your signed-in session.
Before starting, read Organization Verification to choose the right type, since the type determines what you will be asked for and cannot be swapped later to retry a rejection.
Prepare what you will be asked for
Gather the information for your type before you start. Half-finished uploads are the most common reason a verification stalls in draft.
| Registered business | Individual or contractor |
|---|---|
| Registered business name and business email | Legal name and contact details |
| Registered or operating address | Residential address |
| Formation date and tax identifier | Government-issued identity document |
| Owners or controlling people | A business or contractor email |
| Incorporation, ownership, and address documents | Any additional document the verification provider requests |
Use an email associated with the business or the contractor work. One active verification profile uses one email at a time.
Documents are rejected for quality far more often than for substance, so check each image before uploading:
- The document is valid and not expired.
- All four corners are visible where that applies.
- The text is sharp enough to read without zooming.
- There is no glare, heavy shadow, or obstruction.
- The legal name and identifier you typed match what the document shows.
Work through the flow
Save each step before moving to the next. Each save updates the organization's completion, so you can leave and return while the status is draft, and Seev restores what that organization had saved.
If a save fails, stay on the step and read the message on the form. Correct the highlighted field and save again rather than reloading, and never refresh during a document upload, which loses the upload without recording it.
Submit for review
When completion reaches 100%, review everything. Use Go back and review to change an earlier step, then Submit for review when it is correct.
Submission locks the form. The status becomes ready_for_review and normal editing stops until a reviewer either approves the organization or rejects it. Check the details before submitting rather than planning to amend them afterwards.
Seev Plus swaps the incomplete-verification banner for an under-review notice once submission succeeds. That change of banner is your confirmation; if the old banner persists, the submission did not go through.
Correct a rejection
A rejected verification shows the reviewer's note on the dashboard banner and in the verification app. Use Update verification to reopen the existing flow with your saved information prefilled, correct what the note asks for, complete any remaining steps, and submit again.
Do not choose a new verification type and do not create another organization. Neither carries your saved work, and a new organization starts with no balances, no PIN, and no records.
Corrections usually amount to one of these:
- Replacing a document that could not be read.
- Entering the registered name exactly as it appears on company records.
- Correcting an address or tax identifier that did not match the documents.
- Supplying a document the note asked for specifically.
After approval
When the status becomes approved, the organization is marked verified, its GHS wallet is provisioned, and its legal name is taken from the verification record. Live payment acceptance, checkout links for invoices and payment links, eligible payout tools, and production developer access then read that approved status.
Approval applies only to the organization you verified. Switching organizations switches the verification state and the feature access along with it.
If a restricted action does not unlock straight away, reload Seev Plus once before assuming approval did not apply.
Troubleshooting
I chose a type but the form does not open
Reload the verification page once. If a draft already exists, use Continue verification, which takes you into the flow matching the type saved for that organization.
My completion says 100% but the organization is not verified
Completion measures the steps you filled in, not the review. Use Submit for review and wait for the status to move from ready_for_review to approved.
I need to change something before submitting
On the review screen, choose Go back and review. After submission, editing is locked unless the review is rejected.
I switched organizations mid-way
Return to Seev Plus and reopen verification from the active organization's banner. Every organization has a separate record, and information entered under the wrong one edits that organization's real verification.
A teammate cannot open verification
Choosing a type and submitting need the organization.verification.manage permission. Reading the status does not. See Team Access.