Organization Verification
Choose a verification type, track the review state, and know which features approval unlocks.
Verification belongs to an organization, not to the person completing it. If you belong to several organizations, each has its own type, progress, review state, and approval, and approval in one unlocks nothing in another.
Choosing a type and submitting for review needs the organization.verification.manage permission. Any active member can read the status. See Team Access.
Choose a verification type
The first time you open verification for an organization, choose the profile matching how it operates. Seev stores this on the organization as business or individual.
| Type | Stored value | Suited to | Information gathered |
|---|---|---|---|
| Registered business | business | Incorporated companies and registered businesses | Business information, business address, owners or controlling people, and company documents |
| Individual or contractor | individual | Freelancers, creators, contractors, and sole operators without company registration documents | Personal information, residential address, and identity documents |
The type stays attached to the organization, so returning to finish a draft does not ask again.
The type has a lasting consequence beyond the review itself: Cards appears in the sidebar only for organizations verified as a business. An organization verified as an individual does not get card access. See Cards.
Track the review state
Verification moves through five states.
| Status | Meaning | What you can do |
|---|---|---|
not_started | No type has been chosen. | Choose registered business or individual. |
draft | Started, with required modules still incomplete. | Keep editing and uploading. |
ready_for_review | Everything required has been submitted. | Track the review. Editing is locked while it runs. |
approved | The organization passed. | Use the features approval unlocks. |
rejected | The review needs corrected or additional information. | Read the note, update the existing record, resubmit. |
A rejected verification is corrected in place. Do not choose a new type or create another organization to retry, since a new organization starts with nothing and cannot inherit the work already done. Open the existing verification, follow the note, and resubmit.
The dashboard banner reflects these states in plainer language, and carries the reviewer's note when a review was rejected. See Organizations for what each banner offers.
Understand what completion means
The verification page calculates completion from the required modules for your type. A registered business completes business information, address, ownership, and document modules; an individual completes personal information, address, and identity document modules.
Completion at 100% means the information is ready to submit. It is not approval. The organization is approved only when the status itself becomes approved, which happens after a person reviews the submission.
Know what approval unlocks
Approval is the organization-level permission Seev checks before live money movement. On approval the organization is marked verified, its GHS wallet is provisioned, its legal name is synced from the verification record, and it is emailed.
These are gated on approval:
- Store checkout and payment-link checkout. Until approval, the refusal explains that the merchant must complete organization KYC before customers can check out or generate payment links.
- Production developer and API access.
- Activation of the organization's USD receiving account. See Virtual Accounts.
- Requesting a customer-facing business name. See Settings.
- Setting the organization's transaction PIN, which becomes available once verification is submitted for review or approved. See Transaction PIN.
Creating an invoice, a product, a store, or a sandbox integration does not mean the organization can collect live money. Check the organization's verification state rather than inferring it from what you were able to build.
Confirm the organization before you start
Verification opens against whichever organization is active. Details entered for one organization never become another's record.
If information from a different organization appears, stop. Return to Seev Plus, confirm the organization selector, and reopen verification from that organization's banner. Do not overwrite the form while the wrong organization is active, since you would be editing that organization's real record.