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Accounts & Wallets

Cards

Apply for card access, issue USD virtual cards to teammates, fund them, and lock or cancel a card that is at risk.

Cards are USD virtual cards issued to your team and funded from the organization's balances. Find them under Manage in the sidebar.

Cards only appears in the sidebar when the organization's verification type is business. An organization verified as an individual does not see the item at all, which is a product limit rather than a missing permission. See Organization Verification.

Access is also gated by permission. The relevant keys are listed here, since a teammate hitting a wall usually needs one of them rather than a different role.

PermissionGrants
card.readSeeing cards and their activity.
card.createIssuing a new card.
card.manageLocking, unlocking, cancelling, and setting limits.
card.fundMoving money onto a card.
card.details.revealRevealing the card number, expiry, and CVV.

Owners and admins hold every permission. A member holds only what a custom role grants. See Team Access.

Apply for card access

Before any card exists, the organization applies for card access through Seev's card partner. Accept the card agreements, then review the fee breakdown for your first card, which lists the creation fee, the initial deposit, the monthly maintenance fee, and the total debit. The amounts are fetched and shown on that screen; read them there rather than assuming figures from elsewhere. Nothing is charged at this point. The creation fee and initial deposit are debited only when you create your first card after approval.

Select Submit for review. If the agreements cannot be recorded you see "Card agreements could not be accepted", and if the fee figures cannot be refreshed you see "Unable to refresh the fee breakdown"; in both cases nothing is submitted, so retry rather than assuming the application went through.

After submission the page reports the partner's decision.

StateWhat it meansWhat to do
Pending reviewThe application is submitted and awaiting review.Nothing. You can keep using Seev Plus meanwhile.
Additional reviewThe card partner is completing a further review.Wait for the outcome.
More information is requiredThe partner needs more information before it can approve.Supply what the page asks for.
Complete your verificationThe partner needs an extra verification step from you.Complete the step the page links to.
Not approvedCard access was declined.Contact support to understand the decision.
LockedThe application is locked.Contact support.
CancelledThe application was cancelled and will not be resubmitted on its own.Contact support if you still want card access.

Issue a card

With the organization approved, open Cards and start a new card. You provide:

FieldTypeRequiredDescription
Card nameTextYesA label such as Marketing spend. Blank input is rejected with "Enter a card name".
Spending limitNumberYesMust parse as a number and cannot be negative, or you get "Enter a valid spending limit".
Activation dateDateYesThe card is not usable before this date.
End dateDateYesMust be after the activation date, or you get "Choose valid card dates". Missing either date gives "Select an activation and end date".
Assigned toTeam memberNoThe cardholder. Leaving it unassigned issues the card to the organization.

Confirm with the organization's transaction PIN.

Assigning a card to a teammate checks that person's cardholder record first. If their details are incomplete, the flow stops and asks for the missing cardholder information before the card can be issued rather than failing at the end. If the check itself cannot run you get "Unable to confirm this member's card readiness"; try again before assuming the person is ineligible. Attempting to create a card while the organization is not approved is refused with "Your organization must be approved for Cards first".

Fund a card

Open the card and start a funding transfer. Money moves from the organization's USD balance, and the page shows that balance beside the source so you can see what is available. Enter an amount of at least 0.01, review the summary, and confirm.

Funding runs through a review step and then a result. A failure states plainly that nothing was moved and your USD balance is unchanged, and gives the attempted amount with a reason. That reason is where to start; the usual causes are an insufficient USD balance, a card that is locked or cancelled, or a limit already reached.

Do not resubmit a funding transfer while an earlier one is still settling. The balance updates as soon as the transfer settles.

Lock or unlock a card

Locking stops new spending while keeping the card. Choose a reason from planned inactivity, card misplaced, suspicious charge, suspected fraud, or other. Choosing Other requires an explanation, and submitting without one shows "Explain the reason for this request". Confirm with the transaction PIN.

Unlocking uses the same flow in reverse and also asks for the transaction PIN. Confirmation reads "Card locked" or "Card unlocked".

Lock first whenever a card may be exposed. Locking is reversible and cancelling is not.

Cancel a card

Cancelling permanently disables the card and cannot be undone. Confirm with the transaction PIN; the dashboard states the irreversibility before you do.

A cancelled card cannot be restored, reissued under the same number, or unlocked later. If you are acting on a card that is merely missing, lock it instead and cancel only once you are certain.

Reveal card details

Revealing the card number, expiry date, and CVV asks for a PIN first, and the revealed number can be copied. A wrong PIN shows an inline error and reveals nothing.

Reveal details only when you are about to use them. Do not screenshot or paste a full card number into chat or a ticket, and lock the card if its details may have been seen by someone who should not have them.

Set a card PIN

A card PIN is used at terminals and ATMs and is separate from the organization's transaction PIN. Choose four digits and re-enter them; a mismatch shows "Those PINs don't match. Try again." Unlike the transaction PIN, this flow rejects an obvious code such as four repeated digits or a plain sequence.

Some card PIN changes finish with Seev's card partner rather than in the dashboard. When that happens the page says so and hands you a link to complete the step securely.

Set a spending limit

A spending limit declines payments above it and resets each period. Choose whether the limit applies per day or per month, enter the amount, and save. Confirmation reads "Spending limit updated".

A card that starts declining unexpectedly is worth checking against its limit and its period before you treat the decline as a fault.

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