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Settings

Payout Schedules

Choose when settled funds are prepared and where organization payouts should go.

Payout settings belong to the active organization. They are different from Send Money, which is used for a one-off transfer you start yourself.

Manual payouts are the default. You can save Manual without adding a payout destination.

Choose a schedule

Dashboard labelWhat it meansDestination required?
ManualYou decide when to move or withdraw settled funds.No
Next business dayEligible settled funds are prepared on the next business day.Yes
Next weekEligible settled funds are grouped for the next weekly payout.Yes
Next monthEligible settled funds are grouped for the next monthly payout.Yes

Only options available to the organization can be selected. If a scheduled option is disabled, continue using Manual until it becomes available.

Save Manual

  1. Open Settings -> Payouts.
  2. Select Manual.
  3. Save the schedule.

No payout destination is required. Manual means funds remain available for you to move using supported account actions.

Set up a scheduled payout

  1. Select Next business day, Next week, or Next month.
  2. Choose an existing payout destination or add one.
  3. Verify the destination summary and final digits.
  4. Save the schedule.
  5. Review the displayed next payout date when available.

Changing the schedule or destination can change the next payout date.

Add a payout destination

Choose the destination type, then enter the requested details.

DestinationDetails to prepare
SeevCashRecipient's SeevCash username.
Ghana mobile moneyAccount name, network, and phone number.
Ghana bankAccount name, bank, account number, and bank code when requested.
Nigeria bankAccount name, bank, account number, and requested bank details.
USD bankAccount owner, account and routing numbers, account type, email, and address.

Verify a destination before saving

  • The account belongs to the intended recipient.
  • The mobile-money number is registered on the selected network.
  • The country and currency match the destination type.
  • The account number and routing or bank code are correct.
  • The active organization is the one that should use the destination.

A wrong payout destination can delay or misdirect funds. Compare the details with an official bank statement or the recipient's verified wallet before saving.

Verification requirements

Scheduled payouts and some destinations require approved organization verification. If verification is incomplete, under review, or rejected, the Dashboard explains what to do next.

If Save is disabled

  • Make sure a schedule is selected.
  • For a scheduled option, select a payout destination.
  • Complete all required destination fields.
  • Check organization verification.
  • Confirm the schedule is currently available.

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